The buyer can become any adult and able-bodied person who accepts our terms of business, which is confirmed by ordering items. Acceptance of the general terms and conditions of the customer confirms when ordering to purchase items through our WEB SHOP.

Prices in the WEB SHOP are expressed in EUR with VAT.

Featured prices include cash and / or special discount. In the event of a price change, all ordered goods will be delivered at the prices that were current at the time of making the pro forma invoice. The invoice is valid for 2 days.

A customer is considered to be any person who electronically orders at least one product, fills in the required information and sends it via a web application on our WEB SHOP.

TERMS OF SALE
These terms of sale define the process of ordering, payment, delivery and return or complaint of goods offered on our website. The Supplier (Seller) of the products offered in the web store stranica.hr (hereinafter “goods”) is Association “Zlatna Šoltanka” ., and the Buyer of the goods is a visitor to the internet catalog who selects at least one product, fills in the electronic order form and sends it to the Seller

ORDERING
Products are ordered through our cart and are irrevocable. When ordering, the customer must be sure that the recipient will be at the address he entered when ordering.

PAYMENT
Payment can be made in the following ways:

1. Credit card payments
Diners Club, Visa, MasterCard and Maestro once

When paying on our web store, use CorvusPay – an advanced system for secure acceptance of payment cards via the Internet.

CorvusPay ensures the complete confidentiality of your card data from the moment you enter it in the CorvusPay payment form. Payment information is forwarded encrypted from your web browser to the bank that issued your card. Our store never comes into contact with complete information about your payment card. Also, the data is inaccessible even to CorvusPay system employees. The isolated core independently transmits and manages sensitive data, keeping it completely secure.

The form for entering payment data is provided with the SSL transport code of the highest reliability. All stored data is additionally protected by encryption, using a cryptographic device certified according to the FIPS 140-2 Level 3 standard. CorvusPay meets all requirements related to the security of online payments prescribed by leading card brands, ie operates in accordance with the standard – PCI DSS Level 1 – the highest security standard of the payment card industry. When paying with cards included in the 3-D Secure program, your bank, in addition to the validity of the card itself, additionally confirms your identity using a token or password.

Corvus Info considers all collected information to be a bank secret and treats it accordingly. The information is used exclusively for the purposes for which it is intended. Your sensitive data is completely secure, and its privacy is guaranteed by state-of-the-art security mechanisms. Only the data necessary to perform the work in accordance with the prescribed demanding procedures for online payment are collected.

The security controls and operating procedures applied to our infrastructure ensure the current reliability of the CorvusPay system. In addition, by maintaining strict access control, regular security monitoring and in-depth checks to prevent network vulnerabilities, and the planned implementation of information security provisions, they permanently maintain and improve the level of system security by protecting your card data.

Thanks for using CorvusPay!

2. Payment slip – Virman – Internet banking
E-banking, bank transfer or general payment slip based on a printed pro forma invoice whose option is 2 days.

COMMUNICATION
Various messages are automatically sent to the user’s e-mail address after the activities have been performed (confirmation of registration, order confirmation, notification of delivery or cancellation, confirmation of card debit or cancellation of the transaction). It is the user’s responsibility to provide correct information about a valid e-mail address. There are no remote communication costs.

DISPUTE RESOLUTION
By a special regulation of the European Union, from 15 February 2016, it will be possible to resolve disputes related to online shopping throughout the EU via the ODR platform, which you can access here. This means that if you encounter a problem during an online purchase within the EU (defective product, inability to replace the product, etc.) you can submit your complaint in a faster and easier way at the link above. The platform can be used by both consumers and traders, and complaints can be lodged in any of the 23 official EU languages.